2009/10/26 Shahar Klein <shaharklein@yahoo.com>

I could swear it worked before: virsh # list  Id Name                 State ---------------------------------- 352 ubuntu904            running 368 rh53                 running virsh # shutdown 352 error: Failed to shutdown domain 352 error: internal error HTTP response code 500. VI Fault: ServerFaultCode - fault.RestrictedVersion.summary

with LIBVIRT_DEBUG=1: virsh # shutdown 352 10:34:50.665: debug : virDomainLookupByID:1746 : conn=0x626440, id=352 10:34:50.687: debug : virGetDomain:344 : New hash entry 0x7104d0 10:34:50.687: debug : virDomainShutdown:2331 : domain=0x7104d0 error: Failed to shutdown domain 352 10:34:50.722: debug : virDomainFree:1958 : domain=0x7104d0 10:34:50.722: debug : virUnrefDomain:421 : unref domain 0x7104d0 ubuntu904 1 10:34:50.722: debug : virReleaseDomain:375 : release domain 0x7104d0 ubuntu904 10:34:50.722: debug : virReleaseDomain:391 : unref connection 0x626440 2 error: internal error HTTP response code 500. VI Fault: ServerFaultCode - fault.RestrictedVersion.summary

The VMware documentation says this about a RestrictedVersion fault: "Thrown when the caller is not permitted to perform the specified operation due to product versioning restrictions." What version of ESX is this? Maybe your license has expired? You need to have the VMware tools installed inside the virtual machine in order to call shutdown successfully, but I assume that this is the case because you say it has worked before. Also missing VMware tools should result in another error message: ServerFaultCode - Operation failed since VMware tools are not running in this virtual machine. Matthias