On Thu, Nov 26, 2020 at 19:51:53 +0000, Daniel Berrange wrote:
> On Thu, Nov 26, 2020 at 02:23:17PM +0100, Peter Krempa wrote:
> > Gitlab allows projects to define templates for filing issues [1].
> > Libvirt didn't have them yet. We can use them to encourage users to
> > file better bug reports and feature requests.
> >
> > You can test-drive the proposed templates in my test repo:
> >
> >
https://gitlab.com/pipo.sk/test/-/issues/new?issue%5Bassignee_id%5D=&...
> >
> > Any suggestions on how to improve them further are very welcome.
>
> Looking at it live, I get a bit lost about where exactly I need
> to enter the information, as the huge comments dominate the view
> compared to the prompts for information. I worry that people will
> enter information inside the comments, which then gets thrown away.
It's not completely thrown away. If you edit the bug description, you
still see the full source which was submitted.
Also the very first line mentions that the comments are not shown ...
> I wonder if we're better off just having the headings/prompts
> and linking to an external page with verbose suggestions.
... so if the user doesn't bother to read that, I doubt a link to full
description will help.
I can try to send a cut-down version, which will have only single-line
comments with the suggestions, but I still think that we are better off
having the request for data in the body of the bugreport than sending
them to some documentation elsewhere.
I pushed an example of a simpler template that is much more like the
view you get when using Bugzilla:
IMHO, this kind of simpler template is less intimidating and clearer
as to what information to provide.
Regards,
Daniel
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